Finance & Admin · Gulf

Help Desk and NOC Dispatcher

Help desk and NOC dispatcher required to manage telecom fault tickets, allocate field teams and monitor service levels in Qatar.

QAR 3,500 /mo ≈ ₹91,600 /mo (indicative)

Doha, Qatar  ·  2+ years experience  ·  Full-time  ·  Posted 12 Sep 2026

Role overview

Help desk and NOC dispatcher required to manage telecom fault tickets, allocate field teams and monitor service levels in Qatar.

Key responsibilities

  • Receive telecom faults and service requests
  • Create and update service tickets
  • Allocate jobs to appropriate field teams
  • Monitor response and resolution times against SLAs
  • Escalate critical or delayed issues
  • Coordinate fault restoration activities
  • Prepare operational reports

Requirements

  • Telecom helpdesk or NOC experience is preferred
  • Good communication and coordination skills
  • Ability to work in a fast-paced operations environment
  • Good computer and ticketing-system skills
  • Ability to manage multiple incidents at once

Preferred skills

  • NOC operations
  • Helpdesk
  • Ticket management
  • Job dispatch
  • SLA monitoring

What is provided

  • An employment visa for this role.
  • Your flight ticket, provided by us, once you are selected.
  • Police verification is taken care of by us for this role.

The exact terms are written into your employment contract, which you see before you travel.

Salary & benefits

QAR 3,500 /mo — approximately ₹91,600 per month (indicative). Benefits such as accommodation, transport, food and other allowances vary by employer and will be confirmed in the employment offer and contract.

How to apply

Apply online with your resume, or message us on WhatsApp. Our consultants will screen your profile, arrange the employer interview and skill test, and guide you through medical, visa and travel — every step to deployment.

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