Licensing & Compliance

Our regulatory credentials, the legal framework governing overseas recruitment from India, and how to verify us.

Governed by the laws of India

1. About Disha Global Workforce

Disha Global Workforce is an overseas manpower recruitment business based in Hyderabad, Telangana, India. We are not ourselves a licensed Recruiting Agent — we operate in association with, and under the authorisation of, a Recruiting Agent licensed under the Emigration Act, 1983.

Formal company-registration details — including incorporation particulars, CIN, GST registration and our registered office address — will be published on this page once available.

2. Recruiting Agent (RA) Licence

Overseas recruitment from India requires a valid Recruiting Agent (RA) licence issued by the Protector General of Emigrants (PGE) under the Ministry of External Affairs, Government of India, pursuant to the Emigration Act, 1983.

Operating as a recruiting agent without a valid RA licence is a criminal offence under Section 10 of the Emigration Act, 1983. Candidates and employers should always verify the licensing of any recruitment agency before engaging their services (see Section 5 of this page).

Disha Global Workforce operates in association with, and under the authorisation of, a Recruiting Agent that holds a valid RA licence issued by the PGE. We carry out our recruitment activities under that authorisation and in full compliance with the Emigration Act, 1983.

3. Regulatory Framework

Overseas manpower recruitment from India is primarily governed by the following:

The Emigration Act, 1983

The Emigration Act, 1983 is the primary legislation regulating the emigration of Indian citizens for overseas employment. Key provisions relevant to candidates and employers include:

  • Section 10: Prohibits any person from acting as a recruiting agent without a valid RA licence from the PGE
  • Section 22: Requires emigration clearance from the Protector of Emigrants for ECR passport holders before departure for notified destination countries
  • Section 24: Restricts the fees that a recruiting agent may charge a candidate
  • Section 25: Prohibits falsification of documents and misrepresentation of employment terms

Protector General of Emigrants (PGE)

The PGE is the statutory authority under the Ministry of External Affairs responsible for overseeing overseas employment of Indian nationals. The PGE issues RA licences, registers demand letters from foreign employers, and administers emigration clearances. The PGE also handles complaints against recruiting agents and can suspend or cancel an RA licence for misconduct.

The eMigrate System

The eMigrate portal (emigrate.gov.in) is the Government of India's online platform for managing emigration-related processes. Through eMigrate:

  • Recruiting agents are registered and their RA licences are verifiable by the public
  • Foreign employers submit demand letters, which are verified by the PGE before recruitment begins
  • ECR passport holders obtain emigration clearance before departing for notified destination countries
  • Candidates can track the status of their emigration clearance

4. How We Operate Within the Law

Disha Global Workforce conducts all overseas recruitment activity within the framework set out above. In practice, this means:

  • We recruit only candidates who have completed 10+2 (Class 12) or above, so every candidate falls under ECNR (Emigration Check Not Required) — keeping the emigration process straightforward and fully compliant
  • We accept recruitment mandates only for roles covered by a demand letter registered on the eMigrate system
  • We verify the ECR/ECNR status of every candidate before commencing the emigration clearance process
  • We obtain emigration clearance for all ECR passport holders before deployment to notified countries
  • We ensure all candidates sign an offer letter or employment contract that matches the registered demand letter — no contract substitution
  • We comply with the fee schedule prescribed under Section 24 of the Emigration Act, 1983
  • We maintain records of all placements as required by the PGE
  • We report any suspected violation of the Emigration Act to the PGE

Our full commitments are detailed in our Ethical Recruitment Policy.

5. Verifying Our Credentials

Both candidates and employers are encouraged to independently verify the licensing and standing of the Recruiting Agent under whose authorisation we operate before engaging our services. You can do this as follows:

On the eMigrate Portal

  1. Visit emigrate.gov.in
  2. Navigate to the "Recruiting Agent" section or use the search facility
  3. Search for the licensed Recruiting Agent under whose authorisation we operate — we will provide their name and RA licence number on request — to confirm their registration details
  4. The portal will display that agent's licence status, validity, and standing

A licence showing "Active" status on eMigrate means we are currently authorised to recruit. If the status shows "Expired", "Suspended" or "Cancelled", please do not engage our services and report the matter to the PGE.

Via the Ministry of External Affairs

You may also write directly to the Protector General of Emigrants, Ministry of External Affairs, Government of India, to verify the licensing status of any recruiting agent. Contact details are available on the eMigrate portal.

6. Grievance Redressal

We take compliance and candidate welfare seriously. If you have a concern about our recruitment practices or any potential violation of the Emigration Act, 1983, please contact:

You may also file a complaint directly with the Protector of Emigrants in your region or the Protector General of Emigrants via the eMigrate portal. This is your right as a candidate or worker under the Emigration Act, 1983, and we fully support you in exercising it.

7. Contact for Compliance Matters

For any compliance-related query, including licence verification, regulatory questions, or to report a suspected violation:

  • Email: jobs@dishaglobalworkforce.com
  • Address: Disha Global Workforce, Sri Bhavani Nilayam, Bhavani Nagar, Old Bowenpally, Secunderabad - 500011, Telangana, India

For regulatory matters that require direct government engagement, contact the Protector General of Emigrants, Ministry of External Affairs, Akbar Bhavan, Chanakya Puri, New Delhi – 110021, or visit emigrate.gov.in.